Original plan of the ground floor of Dinosaur Isle which includes the museum space. |
A plan of the entrance and shop space to narrow down the vast original plan. |
Observation of the space- pros and cons
Sinage appears important, perhaps the please pay here sign needs to be lower and clearer to customers as they walk in.
Shop and entrance signs need to be clearer, customers walk past without knowing which door to use.
Customers dont spend as much time in the shop by the museum exit doors.
As families walk in, children get distracted by the shop which divert the customers away from the desk and entrance.
Reception desk is both admissions and gifts with only two tills so can get quite busy in the summer with very long queues. Maybe put another area of tills for admissions only- less queuing, more space in the shop?
Some customers come into the building to use the gift shop rather than viewing the museum so a clear indication such as a 'gifts' sign that can be viewed from the outside may be good to entice more people in.
Large space, can hold a lot of people. More space space to change layout.
People walk straight into the shop to enter the museum and are not always sure where to go as there is a lot to take in as they walk in.
After paying for admission many people walk round the wrong side of the glass divider and have to walk back round to the other side to the entrance doors of the museum.
The actual entrance doors are surrounded by gift shop stands, a giant soft dinosaur and the glass divider, perhaps look into putting extra tills in this space.
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